May 2017 - IoT and AI for retail, ready solutions

Customer engagement and loyalty

Customer engagement and traditional loyalty programs For those retailers that have traditionally relied on spend behavior analytics as the intelligence for their customer loyalty strategy, the question arises if that’s enough in today’s world of customer engagement. Here are a

Omni Channel CRM Strategy for Retail Stores

Omni Channel CRM Strategy for Retail Stores 1 Introduction to an Omni Channel CRM Strategy An in-store digital strategy can be deployed with immediate a benefits for nearly all bricks and mortar retailers and is at

Are retailers drowning in insight?

Are retailers drowning in insight? Looking backwards 10 years ago, retailers entered the era of big data analytics and targeted communications. POS data was the single data point and market leaders invested heavily into customer behavior analytics and loyalty programs

AI for retail is set to change the shopper experience

Retail Artificial Intelligence is set to change the shopper experience Retail Artificial Intelligence will shape the future of retail, as customers will effortlessly receive an optimized, personal and rewarding in-store shopping experience. Those who eagerly anticipate the opening of the Amazon

Retail IoT

Retail IoT: the hyper-relevant, competitive retailer By Prem Couture, CEO, ShareMyInsight, In a previous posting, I discussed how Retail IoT enabled stores are able to combine live shopper journey and product data with POS, loyalty, social media and other data